Privacy Policy – Contratrend
At Contratrend, your privacy is our top priority. This policy explains what information we collect, how we use it, and the measures we take to protect it. By visiting or making a purchase from contratrend.com, you agree to the practices outlined below.
- Information We Collect
We collect information to provide better services, process your orders smoothly, and improve your overall experience.
1.1. Information You Provide
You may share personal details with us when you:
- Create an account
- Place an order
- Subscribe to our newsletter or updates
- Contact our customer support team
We may collect:
- Your full name, email address, and phone number
- Shipping and billing information
- Payment details (securely processed through trusted third-party payment gateways)
- Optional information such as product preferences, reviews, or feedback
1.2. Automatically Collected Information
When you browse our site, we may automatically collect:
- IP address and approximate location
- Browser type, operating system, and device information
- Click behavior and session data
- Cookies and similar tracking technologies used for analytics and personalization (see our Cookie Policy for more details)
- How We Use Your Information
We use your information to:
- Process and deliver your orders
- Authenticate your account and maintain secure sessions
- Send order updates and customer support responses
- Deliver marketing or promotional messages if you’ve chosen to receive them
- Analyze usage patterns to improve site performance and customer experience
- Prevent fraud and ensure compliance with applicable laws
- Sharing of Information
We respect your privacy — we never sell your personal data. However, we may share information in the following cases:
- Service Providers: To complete payments, handle shipping, hosting, or analytics — under strict confidentiality agreements
- Business Transactions: If Contratrend undergoes a merger, acquisition, or sale of assets
- Legal Requirements: To comply with applicable laws, regulations, or lawful requests
- With Your Consent: When you explicitly agree to share information with third parties (e.g., referral or partnership programs)
- Your Privacy Choices
You have the right to manage and control your personal information. You can:
- View and update your account details
- Unsubscribe from promotional emails at any time
- Adjust your cookie settings through your browser
- Request access, correction, or deletion of your personal data, where permitted by law
For privacy-related requests, please contact support@contratrend.com.
- Data Security
We take data protection seriously. Your personal information is safeguarded through:
- Secure encryption protocols (SSL)
- Access controls and authentication measures
- Regular system checks and security assessments
- Data encryption at rest, where applicable
While no system is entirely immune to risks, Contratrend follows industry best practices to keep your data safe.
- Data Retention
We keep your personal information only for as long as needed to:
- Fulfill your orders or provide requested services
- Meet legal or tax obligations
- Resolve disputes or enforce agreements
When your data is no longer required, it is securely deleted or anonymized.
- Children’s Privacy
Our website and services are not intended for individuals under 16 years old. We do not knowingly collect personal data from minors. If such data is discovered, it will be immediately deleted.
- Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal obligations. Please check this page regularly for updates.
Any major changes will be communicated through email or on-site notifications.
- Contact Us
If you have any questions or wish to exercise your privacy rights, please contact our team:
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Email: support@contratrend.com
Website: contratrend.com