Shipping & Delivery

Shipping Policy – Contratrend

Your Order, Delivered with Style.

At Contratrend, we believe your experience should feel just as premium as the apparel you choose. From careful packaging to reliable delivery, every step of our shipping process is designed with precision and care.

Where We Ship

We proudly deliver to all 50 U.S. states, including Hawaii and Alaska.
Please note that at this time, we do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories.

Our brand is growing with intention, and international shipping is part of our future plan. We can’t wait to bring Contratrend to fashion lovers around the world.

Order Processing Time

Once your order is placed, our fulfillment team gets to work ensuring everything is perfect before it leaves our warehouse.

• Orders placed before 2:00 PM EST (Monday–Friday) are usually processed the same day.
• Orders placed after 2:00 PM, or on weekends and holidays, will be processed on the next business day.
• During busy times (like holidays or sale events), please allow an extra 1–2 business days for processing.

If any unexpected delay occurs, we’ll notify you right away via email.

Delivery Time

After your order ships, delivery typically takes 2–4 business days.
Please note that delivery times may vary due to:

• Weather conditions
• Carrier delays
• Regional distance or remote locations
• National holidays

If your order hasn’t arrived within 7 business days of shipment, please contact us and we’ll look into it immediately.

Our Shipping Partners

To ensure reliable delivery, we partner with trusted carriers including:

• UPS
• FedEx
• USPS

Our system automatically selects the best carrier for your location to ensure speed and efficiency.

Shipping Fees

We apply a flat domestic shipping fee of $6.99 to all U.S. orders — regardless of order size or location.

Occasionally, Contratrend offers free shipping promotions. These will be clearly announced on contratrend.com or through our email updates.

Order Tracking

As soon as your order ships, you’ll receive an email with your tracking number and a live tracking link. This allows you to:

• Track your order in real time
• See estimated delivery dates
• Check progress at every step

If your tracking hasn’t updated after 72 hours, please reach out so we can assist.

Delivery Support

If you experience any of the following, our support team is here to help:

• Tracking shows no updates for more than 5 days
• The package is marked “delivered” but not received
• An item arrives damaged
• Delivery takes longer than 7 business days

Contact us: support@contratrend.com

Our customer care team will respond within 1 business day and help resolve the issue quickly — whether that means filing a claim, replacing the item, or issuing a refund.

Quick Summary

Final Note

At Contratrend, every order is more than just a package — it’s a commitment to quality and care. From our warehouse to your doorstep, we’re dedicated to delivering excellence every step of the way.

Company: Contratrend LLC
Website: contratrend.com
Address: [sc=address]
Email: support@contratrend.com